Q & A
1、Can I advertise as an individual?
We welcome merchants or individuals to order "anytime, anywhere" advertising packages.
2、Can the broadcast date and time be partially changed?
The "Anytime, Feeling and Expressing" advertising package is based on 1 day, 1 am, 1 pm or 1 night. The confirmed broadcast time cannot be changed or cancelled（cancellation should be by a 2 days in advance notice and extra administration fees will be charged).
3、What should I do if ABLE EXCELLENT fails to broadcast the ad as usual due to a special incident（e.g. Typhoon 8）?
ABLE EXCELLENT will notify customers as soon as possible and provide suitable solutions, such as arranging compensation for playback at the best time.
4、Can I purchase advertising packages other than 15 seconds?
Customers can order commercial packages ranging from 15 seconds to 300 seconds (up to 5 minutes), and the number of broadcasts will increase or decrease due to the length of the film.
5、Can I arrange to play more than one commercial in the same commercial package?
Yes, please notify the customer service staff in advance to make arrangements.
6、Can the commercial produced by ABLE EXCELLENT commissioned by me be used on other platforms?
The commercials produced by ABLE EXCELLENT can only be used on the ABLE EXCELLENT platform.
7、Can we arrange the production of commercials/short films by ourselves?
Yes, but because we need to meet the specifications of the LED screen, we need to switch charges separately.
8、What are the criteria for ad review and approval?
It must comply with the requirements of Hong Kong laws and does not involve any political issues. ABLE EXCELLENT reserves the right to make the final decision.